Returns & Exchanges
At Sherpa Adventure Gear, we stand by the quality of our craftsmanship and want you to be fully satisfied with your purchase. If your gear isn't the perfect fit for your next journey, you can return unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the pre-paid UPS shipping label provided at the end of the portal process and attach it securely to your package.
Pack and Ship
Place the items in their original packaging, ensure all tags are attached, and drop the parcel off at any authorized UPS location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing